SPARE PART
MANAGEMENT
Rethink Supply Chain for Distributors & Manufacturers.
Spare Part Management
Key Challenges
Disjointed Communication
Clients, distributors, and manufacturers struggled to communicate effectively, leading to delays and errors in the procurement process.
Inefficient Order Tracking
Tracking the status of RFQs, purchase orders, and shipping was manual and prone to inaccuracies, causing operational inefficiencies.
Limited Visibility on Machine Data
Clients had difficulty accessing essential machine information, including serial numbers, warranties, and associated spare parts, resulting in downtime.
The Solution
Integrated Platform
A unified platform was developed, allowing clients, distributors, and manufacturers to connect seamlessly for efficient communication and transactions.
Streamlined Ordering Process
The solution provided a simplified RFQ submission, purchase order management, and order acceptance, with clear steps for shipping.
Machine Tracking and Data Insights
The tool enabled clients to track machines by serial number, view specifications, and access warranty details and spare parts information, all from a single dashboard.
The Outcome
Effective Coordination
Improved collaboration reduced delays and errors.
Faster Ordering
Simplified order fulfilment & reduced procurement mistakes.
Increased Efficiency
Optimised workflows boosted productivity and cut downtime.
Machine Management
Easy access to machine data improved maintenance.